Frequently Asked Questions

General Process Questions

  • As soon as your next billing cycle, once the new rates are negotiated and implemented.

  • We analyze your current system, identify areas where fees can be reduced, and negotiate better terms with your provider, ensuring no disruption to your operations.

  • That is up to you! We either work with your existing system to improve costs or transition you to a more cost-effective solution seamlessly.

  • Our standard agreements are for 2 years, allowing enough time to maximize your savings and enroll you in our Loyalty Program.

  • Minimal! Once you provide us with the necessary information, we handle all negotiations, setups, and transitions.

Cost and Savings Questions

  • No, there are no upfront costs. We structure our agreements to ensure savings right from the start.

  • Savings vary depending on your current system and transaction volume, but we aim to significantly lower your costs without sacrificing service quality.

  • Our agreements are performance-based, and we ensure you see the financial benefits before committing long-term.

  • Yes, many of our clients use the reduced costs to improve customer pricing or invest back into their business.

  • Absolutely! We ensure that any benefits from your provider are preserved or enhanced.

Support and Maintenance Questions

  • For technical support, you will contact your provider directly. If you stay with the same provider, your current representative will remain your point of contact.

  • Your provider will continue to provide technical support.

  • If a new system is implemented, your POS provider will handle staff training. We ensure a smooth transition and coordinate any necessary support.